Assault on practice staff, threatening or abusive behaviour or damage to property will not be tolerated.
We are here to help not be harmed.
Staff have a right to work in a safe and secure environment.
Those threatening or abusing staff could be reported to the police and removed from our practice list.
We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.